Personal Services
Payment
On booking a $100 non-refundable deposit is required for all personal styling consultations. Full payment is due 48 hours prior to your appointment. Payment can be made by: Cash (only at our Chadstone office), Cheque, Direct Credit or by phone or client portal using MasterCard or Visa.
Cancellations or Postponements
For cancellations or postponements within 2 days and if we are not able to fill the spot, 50% of consultation fee will be charged. Within 24 hours full fee will apply. All changes or cancellations must be done by phone and confirmed by us that we have received your advice.
Gift Vouchers
All gift vouchers are valid for one year from the date of purchase. They are non refundable but they can be transferred to another person and can be redeemed for other services of the same value.
You can purchase gift vouchers by email, phone or at our Chadstone office. Payment can be made by: Cash, Cheque, Direct Credit or by phone using MasterCard or Visa.
Other Terms and conditions for Personal Styling services
The client or customer agrees not to make a negative or disparaging media release, announcement, blog, public statement or article for publication (negative social media publication) about any services or events or products provided by Style with Cindy whether in electronic form or otherwise, except after having first referred the matter to Style with Cindy and after having provided Style with Cindy with a reasonable opportunity to address or rectify the matter of concern to the client or customer. In the event that the client or customer makes a negative social media publication about the services or events or products provided by Style with Cindy, the client or customer shall be liable to and shall wholly indemnify Style with Cindy against any and all loss or damage arising from such negative social media publication where the matter giving rise to the negative social media publication was not first referred to Style with Cindy and Style with Cindy was not given a reasonable opportunity to address or rectify the concern, or, the negative social media publication does not constitute genuine feedback or information concerning the services provided by Style with Cindy in accordance with Australian Consumer Law.
Stylist Training Courses
All stylist training courses are conducted by Professional Styling Academy. You can view the terms & conditions for stylist training courses on the following page www.professionalstylingacademy.com.au/terms-and-conditions
Personal Style Workshops
1. You can register by phone, email at www.stylewithcindy.com.au
2. Full payment is required to secure your seat. On receipt of your booking we will reserve the requested number of seat(s) pending full payment, if payment is not received Style with Cindy may cancel the booking to make way for those waiting for a seat.
3. Once full payment is received you will be sent your ticket(s) and information you will need for the event.
4. Payment can be made by: Cash, Cheque, Direct Credit or by phone using MasterCard or Visa.
We also take Amex & Diners with a 2% surcharge.
Cancelations:-
Workshops:- A Full refund will be made for cancelations made 21 days or more prior to the commencement of the event. Cancellations between 15 and 21 days prior to the commencement of the event will be eligible for a 50% refund or a full credit towards another event. Cancellations between 14 and 7 days prior to the event will be eligible for a full credit towards another event. With regret, cancellations of 7 or less days will not be refunded or able to be credited to another event, as full payment to the venue will have been made. However a transfer to a substitute attendee is possible on request.
Style Review Runway Shows:- A Full refund will be made for cancellations made 28 days or more prior to the commencement of the event. Cancellations between 28 and 14 days prior to the commencement of the event will be eligible for a full credit towards another event. With regret, cancellations of 14 or less days will not be refunded or able to be credited to another event, as full payment to the venue will have been made. However, a transfer to a substitute attendee is possible on request.
Style with Cindy reserves the right to change the date, venue or cancel any event and will notify all participants.
Shipping:
All physical products purchased from our website or over the phone will be shipped by Australia Post and will be dispatched the next business day after orders are placed. If the product you have purchased is out of stock you will be informed by email of an estimated deliver date.
Shipping cost:
Shipping costs are charged as a separate item, this price is listed along side the products purchase price on our website.
Right of Refusal
Style with Cindy reserves the right to refuse anyone who wishes to book any of our services or events.
Pricing Policy
All prices stated on the Style with Cindy website are in Australian dollars (AUD) and include GST (Goods and services tax)
Competitions
Please see Competitions terms and conditions page
Vietnam Tours
All bookings are subject to our Vietnam Tour 2024
- Cancellation penalties do apply, please read carefully.
- Deposit of $1,500 must be paid upon booking to secure your place.
- Second installment of $1,500 due 15th February 2024
- Balance due 90 days prior to departure
- In addition to clause 2 to 4, any requested upgrades on flights and accommodation must be paid for on confirmation of the upgrade.
- Cancellations prior to 15th November 2023 will be charged an admin fee of $150 plus airline cancellation fee of $220.
- Cancellations between 15th November 2023 and 15th February 2024 will incur full loss of deposit.
- Cancellations between 15th February 2024 and 90 days prior to departure will incur full loss of deposit plus $300 of second installment, totaling $1,800.
- Cancellations between 89 and 60 days prior to departure will receive a 70% refund of total cost.
- Cancellations between 59 and 45 days prior to departure will receive a 50% refund of total cost.
- Cancellations less than 45 days prior to departure will not receive any refund.
- Possession of adequate travel insurance is a compulsory condition of travel and must be purchased at the time of booking.
- Any changes to airline travel date, name changes that cause reissue of tickets will incur fees as per airlines fee structure and administration fees.
- Style with Cindy reserves the right to cancel the tour for any reason with a full refund guaranteed for all bookings.
- If the tour is cancelled due to factors beyond our control, we will provide a refund to the extent of the refund we are able to obtain from our suppliers.
- If any activities listed in the itinerary are not able to be delivered or carried out due to circumstances beyond our control, no refund will be made unless we are able to secure a refund from the supplier.
- Style with Cindy reserves the right to change hotels listed in the itinerary due to circumstances beyond their control. All changes will be to a similar or better hotel.
- If Cindy is unable to travel due to ill health, Style with Cindy reserves the right to send another Style with Cindy stylist in her place.
- All credit card payments for overseas tours will incur a 1.5% surcharge for standard Mastercard and Visa cards.
- Flight times and Tour times may vary, all participants will be advised of changes.
- Your booking indicates you accept the above Style with Cindy Vietnam Tour 2024 terms & conditions